Strategy and Marketing
Network Planning & Optimization
Network Planning
GIS integration, TNI, TSM, TSPM, ITSM
Network Optimization
GIS integration, TNI, TSOM, ITSM
Technology Evaluation and Selection
TNI, VM, SPMT, RM
Product Lifecycle
Product Ideation and Development
SPMT, TSM, TNI
Product Management Lifecycle & Maintenance
SPMT, TSM, TNI
Service Strategy
Service Portfolio Management
SPMT, TSM
Service Design
TSM, TNI
Service Implementation and Assurance
SPMT, TNI, TSOM, TSM
Marketing and Lead Management
Marketing Campaign Execution
Tenon (P), SOMT
Marketing Performance Measurement
Tenon (P), SOMT
Lead Lifecycle
Tenon (P), SOMT
Sales and Order Management
Sales and Order Management
Opportunity Management
SOMT
Quote Management
SOMT
Order Decomposition (PSR) and Processing
SOMT
Order Fulfillment
SOMT
Field Service Management
Work Order Management
FSMT, TNI
Field Technician Management
FSMT, TNI
Inventory Management
FSMT, HAM, SAM, TNI
Billing
Rating & Billing
Aria, TSM, SOMT
Payment Processing
Aria, TSM, SOMT
Revenue Recognition
Aria, TSM, SOMT
Billing Inquiries & Disputes
Aria
Operations and Customer Service
Network Operations (Design, build, maintain)
Network Design & Engineering
TNI, TSM, SPMT
Network Build & Deployment
TNI, TSM, FSMT, SOMT
Network Maintenance & Operations
TNI, TSOM, TSM
Customer Experience
Customer Journey Mapping
TSM, SOMT
Customer Relationship Management (CRM)
TSM, SOMT
Customer Service & Support
TSM
Revenue Management
Pricing Strategy
Aria, other integrations, SOMT
Revenue Assurance
Aria, other integrations, SOMT, RM
Revenue and Finance Reporting & Analysis
Aria, other integrations, TSM, SOMT
Enterprise Management
Finance
ERP Integration
FSO, App Engine
Accounting & Control and Treasury
FSO, RM, TSM
HR
Talent Acquisition
HRSD
Compensation & Benefits
HRSD, LSD
Employee Relations
HRSD, LSD
Risk and Compliance
Regulatory and Internal Compliance
IRM
Audit Management
IRM
Risk Identification, Assessment, Mitigation
IRM, TPRM, TSM
Risk Monitoring & Reporting
IRM, TPRM, TSM
Procurement
Supplier Selection
SPO, SLO
Procurement Process
SPO, SLO
Inventory Management
SPO, SLO, HAM