Strategy
IT Architecture
Enterprise Architecture
EA, SPMTP
Solution Architecture
EA
Security and Infrastructure Architecture
SecOps, TPRM, IRM, ITAM
Software Development Lifecycle
Requirements Gathering & Analysis
SPMTP, TPSM
Design
SPMTP, TPSM
Development
SPMTP, TPSM
Testing
SPMTP, TPSM
Deployment
SPMTP, TPSM
Maintenance
SPMTP, TPSM
Cloud & Infrastructure
Cloud Strategy
EA, IRM, SPMTP
Cloud Migration
EA, IRM, SPMTP
Infrastructure Management
EA, IRM, SPMTP, TPSM, TPOM
Sales and Order Management
Sales and Order Management
Opportunity Identification
SOMTP
Quote Generation
SOMTP
Order Processing
SOMTP
Order Fulfillment
SOMTP
Field Service Management
Work Order Management
FSMTP, TPSM
Field Technician Management
FSMTP, TPSM
Inventory Management
FSMTP, HAM
Customer Communication
FSMTP, TPSM
Billing
Usage-Based Billing
Aria
Subscription Billing
Aria
Invoice Management
Aria
Revenue Recognition
Aria
Operations and Customer Service
DevOps
Continuous Integration
TPSM
Continuous Delivery
TPSM
Infrastructure as Code
TPSM
Monitoring & Logging
TPSM, ITOM
Customer Experience
Customer Journey Mapping
TPSM, SOMTP
Customer Relationship Management (CRM)
TPSM, SOMTP
Customer Service & Support
TPSM
IT Service Management
Incident, Problem, Change Management
TPSM
Service Request Fulfillment
TPSM
Knowledge Management
TPSM
Enterprise Management
Finance
Software Capitalization
ERP, SAM, SPO, SPMTP
SaaS Revenue Recognition
ERP, SAM, SPO, SPMTP
HR
Talent Management for Specialized Tech Skills
HRSD, WSD
Competitive Compensations
HRSD, WSD
Remote Work Policies
HRSD, WSD, LSD
Compliance
Data Privacy Regulations (GDPR, CCPA)
TPRM, IRM
Software Licensing Compliance
TPRM, IRM, ITAM
Security Certifications
TPRM, IRM, ITAM
Risk
Cybersecurity Risks
SecOps
Data Breaches
SecOps
Procurement
Software licensing agreements
SPO
Cloud Service Contracts
SPO
Hardware procurement
SPO, HAM