Strategy
Sales and Order Management
Operations and Customer Service
Enterprise Management
IT Architecture
Software Development Lifecycle
Cloud & Infrastructure
Sales and Order Management
Field Service Management
Billing
DevOps
Customer Experience
IT Service Management
Finance
HR
Compliance
Risk
Procurement
Enterprise Architecture
▼
EA, SPMTP
Solution Architecture
▼
EA
Security and Infrastructure Architecture
▼
SecOps, TPRM, IRM, ITAM
Requirements Gathering & Analysis
▼
SPMTP, TPSM
Design
▼
SPMTP, TPSM
Development
▼
SPMTP, TPSM
Testing
▼
SPMTP, TPSM
Deployment
▼
SPMTP, TPSM
Maintenance
▼
SPMTP, TPSM
Cloud Strategy
▼
EA, IRM, SPMTP
Cloud Migration
▼
EA, IRM, SPMTP
Infrastructure Management
▼
EA, IRM, SPMTP, TPSM, TPOM
Opportunity Identification
▼
SOMTP
Quote Generation
▼
SOMTP
Order Processing
▼
SOMTP
Order Fulfillment
▼
SOMTP
Work Order Management
▼
FSMTP, TPSM
Field Technician Management
▼
FSMTP, TPSM
Inventory Management
▼
FSMTP, HAM
Customer Communication
▼
FSMTP, TPSM
Usage-Based Billing
▼
Aria
Subscription Billing
▼
Aria
Invoice Management
▼
Aria
Revenue Recognition
▼
Aria
Continuous Integration
▼
TPSM
Continuous Delivery
▼
TPSM
Infrastructure as Code
▼
TPSM
Monitoring & Logging
▼
TPSM, ITOM
Customer Journey Mapping
▼
TPSM, SOMTP
Customer Relationship Management (CRM)
▼
TPSM, SOMTP
Customer Service & Support
▼
TPSM
Incident, Problem, Change Management
▼
TPSM
Service Request Fulfillment
▼
TPSM
Knowledge Management
▼
TPSM
Software Capitalization
▼
ERP, SAM, SPO, SPMTP
SaaS Revenue Recognition
▼
ERP, SAM, SPO, SPMTP
Talent Management for Specialized Tech Skills
▼
HRSD, WSD
Competitive Compensations
▼
HRSD, WSD
Remote Work Policies
▼
HRSD, WSD, LSD
Data Privacy Regulations (GDPR, CCPA)
▼
TPRM, IRM
Software Licensing Compliance
▼
TPRM, IRM, ITAM
Security Certifications
▼
TPRM, IRM, ITAM
Cybersecurity Risks
▼
SecOps
Data Breaches
▼
SecOps
Software licensing agreements
▼
SPO
Cloud Service Contracts
▼
SPO
Hardware procurement
▼
SPO, HAM